Satisfaction Guarantee

You can shop with confidence thanks to our 100% guarantee for the entire shopping process.

You can safely and easily order on our website Jass

Secure payment

Your purchases with us are secure. We offer a secure card payment with all major credit and debit card brands, as well PayPal in collaboration with the payment provider Shopify Payments. Jass London never handles or saves any card details.

The only information you need to provide the personal data we need to fulfill your order and we do not disclose any of your information to third parties.


Order confirmation

Once we receive your order, we will send you a confirmation e-mail with information about your order. Make it a habit to always check your order confirmation so that everything looks ok. If you have any questions or concerns, please contact our customer service immediately here: Please save the order confirmation which includes you customer and order number in case you need to contact us. If you would like to cancel or change your order, please get in touch with our customer service as soon as possible.


Secure delivery

Your order is packaged carefully in a durable and transit resistant package such as durable cardboard box for top-quality delivery or bubble envelope for light, textile products. In the unlikely event that your item is accidentally damaged in transit, you can return it free of shipping charges and we will exchange it free of charge.



If you are not satisfied with your item, you can always return it for a refund or exchange it for a new one within 30 days.


Trusted store

You can buy from us with confidence knowing that we are England registered company since 2012, Jass London Ltd, registration number 07896273.

In the unlikely case that you are not satisfied with your order, please contact Customer Service for assistance.